Terms Of Service
Overview
My Pet Buddy Australia operates this website. Throughout the site, the terms "we", "us", and "our" refer to My Pet Buddy Australia.
My Pet Buddy Australia offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please review these Terms of Service thoroughly before accessing or using our website. By accessing or using any part of the site, you agree to abide by these Terms of Service. If you do not agree with all the terms and conditions of this agreement, you may not access the website or utilise any services. If these Terms of Service are deemed an offer, acceptance is strictly limited to these Terms of Service.
Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the latest version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for any changes. Your continued use of or access to the website after posting changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with an online e-commerce platform for selling our products and services.
Section 1 - Online Store Terms
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
Section 2 - General Conditions
We reserve the right to refuse service to anyone for any reason. You acknowledge that your content (excluding credit card information) may be transferred unencrypted and could involve (a) transmissions over various networks and (b) changes to meet the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer across networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, your use of the Service, access to the Service, or any contact on the website through which the service is provided without our express written permission. The headings in this agreement are included for convenience only and do not limit or otherwise affect these Terms.
Section 3 - Accuracy, Completeness And Timeliness Of Information
We cannot be held accountable for any inaccuracies, incomplete information, or outdated content on this site. The material provided is intended for general informational purposes only and should not serve as the only basis for your decisions; instead, seek more accurate, complete, and up-to-date primary sources. Any reliance on the site's content is done at your own risk. This site may feature historical information which is not current and is only included for reference. We reserve the right to change the site's content at any time, though we are not obligated to update any information. It is your responsibility to remain aware of any updates to our site.
Section 4 - Modification To The Service And Prices
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
Section 5 - Products Or Service (If Applicable)
Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and can only be returned or exchanged per our Return Policy. We have made every effort to display the colours and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor's display of any colour will be precise. We reserve the right but are not obliged, to limit the sales of our products or services to any individual, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or services we offer. At our sole discretion, all product descriptions and pricing are subject to change without notice. We also reserve the right to discontinue any product at any time.
Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.
Section 6 - Accuracy Of Billing And Account Information
We reserve the right to refuse any order you place with us. We may limit or cancel the quantity purchased per person, household, or order at our sole discretion. These restrictions may include orders made by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If we change or cancel an order, we may attempt to notify you by contacting the email and/or billing address or phone number provided when the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be made by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store. You agree to update your account and other information promptly.
Please provide your email address, credit card numbers, and expiration dates so we can complete your transactions and contact you as needed.
For more details, please review our Returns Policy.
Section 7 - Optional Tools
We may grant you access to third-party tools we do not monitor, control, or influence.
You acknowledge and accept that we offer access to these tools "as is" and "as available" without warranties, endorsements, or conditions. We will not be liable for any issues resulting from your use of optional third-party tools.
Any use of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We might provide new services and features through the website, including launching new tools and resources. These Terms of Service will also govern these additional features and services.
Section 8 - Third-Party Links
Some content, products, and services our Service offers may contain third-party material.
This website contains links to third-party sites that are not associated with us. We do not review or evaluate the content and accuracy of these sites, and we cannot accept any responsibility or liability for issues related to third-party materials, services, or websites.
We are not responsible for any harm or damages from purchasing or using goods, services, resources, content, or other transactions associated with third-party websites. Please thoroughly review the third party's policies and practices and ensure you understand them before engaging in any transaction. If you have complaints, claims, concerns, or questions regarding third-party products, Please direct them to the appropriate third party.
Section 9 - User Comments, Feedback And Other Submissions
If you send specific submissions, such as contest entries, at our request, or if you spontaneously share creative ideas, suggestions, proposals, plans, or other materials—whether online, via email, by postal mail, or through other means (collectively referred to as 'comments')—you agree that we can, at any time and without limitations, edit, copy, publish, distribute, translate, and otherwise use any comments you submit to us in any medium. We have no obligation to (1) keep any comments confidential, (2) provide compensation for any comments, or (3) respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your comments will not infringe on any rights of third parties, including copyright, trademark, privacy, personality, or any other personal or proprietary rights. You further agree that your comments will not include libellous or otherwise unlawful, abusive, or obscene material, nor contain any computer virus or other malware that could affect the operation of the Service or any related website in any way. You must not use a false email address, impersonate someone else, or otherwise mislead us or third parties regarding the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and accept no liability for any comments you or any third party made.
Section 10 - Personal Information
Submitting your personal information through the store is subject to our Privacy Policy, which can be viewed here.
Section 11 - Errors, Inaccuracies And Omissions
Our website or Service may sometimes contain typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, offers, shipping fees, transit times, and product availability. We reserve the right to rectify any errors, inaccuracies, or omissions, modify or update information, or cancel orders if any details in the Service or on any linked site are found to be incorrect at any time and without prior notice (even after placing your order).
We undertake no obligation to update, amend or clarify information in the Service or any related website, including pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or related website has been modified or updated.
Section 12 - Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating prohibited uses.
Section 13 - Disclaimer Of Warranties; Limitation Of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You acknowledge that we can suspend the service indefinitely or terminate it at any time without prior notice.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is and 'as available for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall My Pet Buddy, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement
costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Section14 - Indemnification
You agree to indemnify, defend, and hold harmless My Pet Buddy, along with our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising from your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
Section 15 - Severability
If any part of these Terms of Service is found illegal, invalid, or unenforceable, it will still be enforceable to the maximum extent applicable law allows. The unenforceable portion shall be deemed to be severed from these Terms of Service. However, such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 16 - Termination
The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are in effect until either you or we choose to terminate them. You may end these Terms of Service anytime by informing us of your desire to stop using our Services or simply by no longer using our site.
At our sole discretion, if we determine that you have failed or are suspected of failing to comply with any of these Terms of Service, we may terminate this agreement without notice. You will remain responsible for all outstanding amounts, including the termination date. Additionally, we may restrict your access to our Services, in whole or part.
Section 17 - Entire Agreement
The failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitute the entire agreement and understanding between you and us, governing your use of the Service and superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in interpreting these Terms of Service will not be construed against the drafting party.
Section 18 - Governing Law
These Terms of Service, along with any separate agreements for the provision of services, shall be governed by and interpreted following the laws of My Pet Buddy, Australia.
Section 19 - Changes To Terms Of Service
You can review the current version of the Terms of Service at any time on this page. At our sole discretion, we reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to check our website periodically for any changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Section 20 - Contact Information
For any inquiries regarding the Terms of Service, please reach out to us at
support@mypetbuddy.au